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The fine print...

Terms and Conditions

  1. Services rendered - We'll deliver the services as outlined in your quote.
  2. Liability - We can't be liable to you (or any third-party) for damages, including lost profits, lost savings or other incidental, consequential or special damages that have resulted from our work in good faith.
  3. Collaboration - We need your help to get this done! We agree to use our best efforts to fulfil and exceed your expectations on the services listed in your quote. But that means we will need you to be responsive to any request that we may have for you so that we can keep on track and meet the agreed timeframes.
  4. Out-of-scope - Requests above and beyond those itemised in this proposal may be considered 'out-of-scope'. If this happens we will keep you informed and an amendment to the budget will be recommended.
  5. Dormant projects - Projects that go dormant for longer than 45 days will incur a fee to resume work.
  6. Terms of payment - We're sure you understand how important cash flow is to a small business, therefore our terms are 14 days.
  7. Payment - We know you won't do this, but we have to say it ...... In the event that you don't pay our invoices, we reserve the right to additionally bill you for: Legal fees, incurred costs, collection agency fees and additional interest calculated on the unpaid balance.
  8. Cancellation of plans - Stuff happens! Life doesn't always go to plan, so you have the right to stop your project at any time. However, you agree to pay us for the work that we have done to date. You will not hold us liable in any way due to your action. We agree to use our best efforts to minimise such costs. We have the right to cancel a project if circumstances warrant.
  9. Intellectual property - Who owns the final document/design/work? You do. We will undertake this work solely for the use of your organisation so, if it is a sensitive document, it is in your best interests that you be careful about who you share this with. However, the intellectual property that is, well, in our brains is ours forever more!
  10. Confidentiality - We respect you. We know you will be sharing some critical strategic information with us. We promise to use all reasonable efforts to maintain confidentiality in all aspects of this project. We will not make your work available to share with other organisations. We will however share your successes on our online channels when appropriate, if you would prefer that this didn't happen, please notify us.
  11. General Provisions - Governing Law: This Agreement shall be governed and construed in accordance with state and federal laws.
  12. Representations and Warranties - The parties each individually represent and warrant that each has full power and authority to enter into this Agreement and to perform all of their obligations hereunder without violating the legal or equitable rights of any third party.

Any questions please give us a call.